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RETURN & EXCHANGE POLICY

  • Return & Exchange is available within  7-days window, only in case of wrong product delivered or any manufacturing defects. We do not have a refund policy with us..
  • Contact us on WhatsApp (+917984761419), if you opt for an exchange as per our policies.


To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange process, you can contact us via WhatsApp (+91-7984761419)/ mail at thelucknowichikan@gmail.com.

Please note that exchange items must be sent to the following address: [Plot no. 44A, Awadh colony, Ramnagar, Near paras lawn, Balaganj, Lucknow, Up. Pin: 226003. Phone- +917984761419


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return questions at Phone: +91 7984761419

Mail- thelucknowichikan@gmail.com.

 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Pieces are non-exchangeable on the basis of size, colour or pattern. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Note: We don't have refund policies with us.